Any reservation cancelled within 72 hours from the time of the reservation shall be fully refunded (the Down Payment) within 90 business days, by the same payment method through which the Down Payment was charged, provided that no services were granted to the patient by the Medical Center. Any reservation cancelled after 72 hours of the time of the reservation shall not be refunded. In case FGC has reason to believe that fraud is involved it shall not be obliged to process any cancellation or refund request.